Membership is not required when shopping at HobbyTime; you can shop without registering. The information we request during your shopping and membership processes is necessary to ensure your orders reach you securely.
Click the "Forgot My Password" link in the "Sign In" section. Enter the email address you registered with and the code you see in the security code section. Your new password will be sent to your email address immediately.
After logging in with your membership information, you can track the status of all your orders in real time in the "My Orders" section. If you shop without a membership, an email notification regarding the status of your order will be sent to the email address you provided during your order.
We offer a cash on delivery option.
How long will it take for my package to reach me?
Your order will reach you within 1-3 business days after it is shipped. This timeframe may vary depending on your address.
I want to exchange/return my product. What should I do?
You can contact support for returns and exchanges by calling (0312) 438 40 31. For cancellations and returns, you must provide us with all copies of the invoices we sent you. Please ensure that the products are returned in the same condition as you received them.
Where should I send the product I want to return or exchange?
You can send the product you want to return to HobbyTime - Turan Güneş Bulvarı Cezayir Cad. 12/A Çankaya/Ankara.
Internet Explorer tarayıcısının 9.0 ve daha eski sürümlerini desteklememekteyiz. Web sitemizi doğru görüntüleyebilmek için tarayıcınızı güncelleyebilirsiniz, güncelleyemiyorsanız başka bir tarayıcıyı ücretsiz yükleyebilirsiniz.